The Globe and Mail
Nov. 11: BEST FROM THE BLOGOSPHERE
November 11, 2024“Overlooked” annuities can play a key part in delivering retirement income
While most people are relieved that interest rates are starting to head back down, there’s another group – savers – who are less pleased.
So writes Rob Carrick of The Globe and Mail.
“Declining interest rates are great for borrowers, but they take an axe to returns for people who want to avoid putting their money at risk,” he notes, observing that guaranteed income certificate (GIC) rates have fallen to about five per cent these days from a high of six per cent a year ago.
But interest rates are still higher than they have been for decades, and that’s good for those thinking about investing in an annuity, he notes.
“Annuities have also been affected by lower rates, but you could still get a lifetime yield of five per cent as of recently,” he writes.
Hold up. A yield on an annuity? An annuity is where you hand the provider a lump sum of money, and they guarantee you a monthly lifetime payment. It’s not like a bond or GIC that matures at a key date – it’s paid for life.
Carrick explains.
“What’s lifetime (annuity) yield? It’s a way of looking at annuity returns that was used recently by Clay Gillespie of RGF Integrated Wealth Management to make a point,” he writes. “A life annuity is an insurance contract where you exchange a lump sum of money for a guaranteed stream of lifetime income that is usually paid monthly. Basically, you’re buying your own pension,” he continues.
“It’s hard to say what the actual return is from an annuity because you don’t know how long you’ll live. What Mr. Gillespie did was calculate returns based on life expectancy,” Carrick explains.
In the article, a 65-year-old male converting $100,000 to an annuity would receive $582 a month, and has a life expectancy of 21 years. That’s a yield of 5.3 per cent, the article explains.
For a woman of the same age and same $100,000 annuity, the income is $544 a month for 24 years, a yield of 5.5 per cent.
These calculations assume the people will live an average lifespan. If they live longer than 21 or 24 years respectively, they still receive a monthly payment. If they live less than the average lifespan, their payments stop when they pass away.
“This brings us to a legitimate reason why annuities remain a fringe retirement product. If you die in the years shortly after buying one, you end up having sacrificed a chunk of your savings to buy a short-term flow of income,” Carrick writes.
However, there are even some remedies for those who die younger than expected, the article continues. Some annuities have guarantee periods, say five years. “If you die during (the guarantee period), your beneficiary or your estate will get” the balance of the money left over, the article explains. Other types of annuities provide for some or all of the payment to continue to your surviving spouse.
On the plus side, an annuity means you will never run out of money during your lifetime, the article observes. The article suggests putting some of your money – enough to cover everyday costs – into an annuity and continuing to invest the rest.
Did you know that the Saskatchewan Pension Plan offers its retiring members the option of converting some or all of their account balance to an annuity? Options include annuities with a guarantee period, and annuities that continue to a surviving spouse. The SPP Pension Guide provides complete details on available annuity options.
Check out SPP today!
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Written by Martin Biefer
Martin Biefer is Senior Pension Writer at Avery & Kerr Communications in Nepean, Ontario. A veteran reporter, editor and pension communicator, he’s now a freelancer. Interests include golf, line dancing and classic rock, and playing guitar. Got a story idea? Let Martin know via LinkedIn.
Sept. 26: How doggies can help keep you active and focused in retirement
September 26, 2024Every morning, as soon as the first beam of sunlight dares to enter our room, our Sheltie Phoebe is instantly awake, making encouraging “wake up” barks and little indignant cries that soon are joined by our other Sheltie, Duncan.
Negotiation does not work – we need to get up, right now, and feed the little princess and prince, and then, soon afterwards, stumble around the still-dark neighbourhood for a walk. Their early morning antics make us appreciate winter, when the sun comes up hours later. But we love them dearly.
Save with SPP wondered how others feel about the value of having a dog in retirement.
The Extra Mile blog sees a lot of value in having a dog in retirement.
“Dogs are man’s best friend, and that’s especially true for retirees, who can enjoy an array of health and lifestyle benefits sharing their home with a canine companion,” the blog reports.
The article quotes Janice Walker, 71, as saying “dogs just make your golden years brighter.” She originally was “dogless” in retirement “so she could travel more easily,” the article continues, but that thinking changed and soon she and her husband Richard added a Lhaso Apso and a Bichon Frise to their family.
“The dogs encouraged them to walk around their neighborhood four times a day, follow a healthy daily routine, and meet and chat up neighbors. One of Walker’s favorite things about having dogs is being greeted at the door by their wagging tails,” the blog reports. “The unconditional love that dogs give you, and the excitement when you come home, you can’t bottle that,” she tells the blog.
The chief benefits of having a dog in retirement include exercise, the benefits to your heart health (blood pressure is usually lowered), companionship, and “fostering a sense of community” through more interaction with neighbours and other dog walkers, the blog says.
The Kiplinger website recalls that many people got their first dog during the odd, isolating days of the COVID-19 pandemic. “Their instincts to shelter in place with a dog or cat were right on target because in times of stress pets offer people emotional and social support,” the site notes.
Research carried out by biologist Ericka Friedman found that “people who had a heart attack and owned a pet were more likely to be alive a year later than those without a pet. Among the 39 patients without pets, 11 (28 per cent) had died compared to only three (six per cent) of the 53 pet owners,” Kiplinger reports.
She also found that those with dogs “have healthier lifestyles, including getting enough exercise and sleep.”
“Other studies have linked pet ownership with decreased blood pressure, slightly lower overall blood cholesterol levels and general calming benefits, although more research could determine whether pets reduce anxiety or even depression in people,” the Kiplinger article concludes.
There are a few downsides to having dogs, reports The Globe and Mail. Dog ownership “can be a headache for those who travel a lot,” since someone has to look after your furry friends while you are away.
Having a dog may limit your rental options as well, The Globe reports. Pet owners Bruce and Brenda Rennie tell The Globe that as renters and dog owners, they found it much harder to rent. “Renting with a pet is much more difficult,” she tells the newspaper. “It easily took 60 per cent or more of the possible places we could rent off the market to us. People are worried about dogs doing damage to their property and stuff. That was a big thing. I could have had five kids, but one dog …”
Other dog-related expenses include food and treats, toys and “eye-watering” vet bills, the article warns.
It’s true that the cost of food and care for our doggies are higher today than in the past, but we are of the opinion that they are worth every penny.
If you are thinking of taking on a dog in retirement (or a cat, or both), you will need to have some extra dollars put aside for that new expense. A great way to supplement the modest benefits you’ll get from the Canada Pension Plan and Old Age Security is to sign up for the Saskatchewan Pension Plan. SPP will do all the difficult investing work for you – you provide contributions, and we will invest them in a low-cost, pooled fund. At the end of work, SPP helps you turn your now-grown savings into income – options include a lifetime monthly annuity payment or the more flexible Variable Benefit. Check out SPP today!
Join the Wealthcare Revolution – follow SPP on Facebook!
Written by Martin Biefer
Martin Biefer is Senior Pension Writer at Avery & Kerr Communications in Nepean, Ontario. A veteran reporter, editor and pension communicator, he’s now a freelancer. Interests include golf, line dancing and classic rock, and playing guitar. Got a story idea? Let Martin know via LinkedIn.
Sept. 9: BEST FROM THE BLOGOSPHERE
September 9, 2024Canadians starting to think about retirements stretching beyond their 80s
There was a time when one worked until age 65, got the gold watch, received a pension for perhaps 10 years, and then passed away.
But now, reports Business In Vancouver, “rising life expectancies are extending Canadians’ financial horizons” to their 80s and even beyond.
In an interview with RBC’s Howard Kabot, the publication says there’s a new trend “that sees financial plans being adjusted to accommodate longer lifespans.”
Kabot tells Business in Vancouver that many clients are fine-tuning their investment plans to factor in the idea that they’ll still be healthy and active in their 80s and beyond.
In the past, he states in the article, people assumed “they would slow down by the time they were 80, choosing to stay closer to home.” Today, he points out, “clients are now opting to travel and stay active into their 80s, postponing those plans until their 90s.”
“The population is getting healthier and they are living longer,” Kabot tells Business In Vancouver. “When they needed a financial plan in the past, it was a standard to have enough money to get to 90. Now, we’re easily using 100.”
Let’s let that last bit sink in – planning to get to 100!
So what does that type of planning look like?
The article says there is an emphasis on “making money last longer” so that there’s funding for moving to a retirement home, or perhaps making changes in order to be able to age at home.
An article in The Globe and Mail looks at some of the factors to consider when tweaking your financial plan to include longevity.
The article says that while fixed income investments from things like “defined benefit pension plans and annuities” will ensure you don’t run out of money, you still want to diversify your portfolio so that you are getting growth to counter future inflation.
You also need to be careful with how much you withdraw from your savings each year, the article says, citing the “four per cent” rule as a fairly safe way to ensure you don’t use up your savings too quickly.
The article makes a strong case for annuities.
“An annuity (typically) involves an agreement between an individual and an insurance company, where the person makes payments in return for an income flow typically throughout their retirement years. (They) can be valuable for managing longevity risk, especially for older retirees with even more years under their belt.”
Members of the Saskatchewan Pension Plan have the option of converting some or all of their SPP savings into an annuity at retirement. The SPP Retirement Guide lays out the annuity options that are available – the life only annuity (monthly income for you for life), the refund life annuity (same, but any balance of the amount you provide for the annuity that is not paid out to you by your death is paid to a beneficiary) and the joint and last survivor annuity, where a surviving “spouse or common law partner” will receive a monthly annuity on your death.
Check out SPP today!
Join the Wealthcare Revolution – follow SPP on Facebook!
Written by Martin Biefer
Martin Biefer is Senior Pension Writer at Avery & Kerr Communications in Nepean, Ontario. A veteran reporter, editor and pension communicator, he’s now a freelancer. Interests include golf, line dancing and classic rock, and playing guitar. Got a story idea? Let Martin know via LinkedIn.
Sept. 5: How going to one vehicle can save you big bucks
September 5, 2024We often hear from fellow seniors about the advantages of going to one vehicle versus two – and the money they’re saving.
Save with SPP decided to take a look around to see what’s up with this thinking.
An article from a few years back by Rob Carrick of The Globe and Mail suggests that going to one car – particularly in your later years – can really pay off.
“Take two working parents, add kids and you have a strong convenience-based case for paying the many costs of owning and maintaining a pair of vehicles. Add a home in the suburbs and the argument gets even stronger,” he writes.
“But owning two cars stops making so much sense later in life. In retirement, you can save a bundle by going down to one vehicle,” he reports.
The article quotes Sylvia Thys, an associate financial planner at Caring for Clients, as showing how planning to “downsize” to one car could add hundreds of thousands of dollars to a couple’s net worth in retirement.
“By adding the money (spent on a second vehicle) saved to their investments, the couple would have two extra years of living in their home before it had to be sold to generate retirement income. Their net worth would increase by a future value of $678,000 at age 95,” Thys states in the article.
Wow. The article notes that a typical couple spends $1,000 per month on each car they own, buying a new car every 10 years and spending “$30,000 to $35,000 a vehicle.” (Five years later, this number is probably more like $50,000.)
And it’s not just financing a car, the article adds – insurance can costs $1,000 per year per vehicle, with maintenance costing even more than that. Going to one car cuts those costs in half, the article concludes.
The Dollar Stretcher blog cites a few further examples culled from the blog’s readers.
Lisa H. of Aloha, Ore., tells the blog her family switched to one car “a few years ago” and have since saved $6,000 “counting payments and maintenance. There are not many times we wish we had two cars, and we are always able to make do.” She says other ways to get around can be tapped when needed – public transportation, ride-sharing services, or getting a lift from a friend.
Reader Laura says Dad can often take the bus or ride to work with a colleague when she needs the car. Mom also can chauffeur him to the office when she needs the wheels, a “great way to get Mom up and ready for the day.”
The Money Smart Guides blog says that while going to one vehicle may not work for everyone, it has great financial benefits.
Savings go far beyond going to one monthly car payment from two, the blog notes.
“You’ll also save money on car insurance, oil changes, vehicle maintenance, and fuel costs,” the blog advises. “Depending on your living situation, having one vehicle could mean you don’t have to pay for a second parking space, too. Don’t forget about the taxes, the registration, the emissions tests in some places, and even car washes,” the blog adds.
We can add personal testimony to this money-saving argument. We went to one vehicle around 2009 – at that time, one of us worked during the week in Toronto and then came home to Ottawa on weekends by train. There was no point having a car in downtown Toronto – parking was crazy expensive even then, traffic was brutal, and you could take the subway/streetcar/bus system anywhere, or cab it, or walk.
These days in Ottawa we share one car, and while we very occasionally have conflicting agendas, it works out. One car payment, one insurance payment, one car to fuel up, one license plate to pay for.
The money that you can save by going to one vehicle can boost your savings. And if you are saving for retirement on your own, perhaps the savings can be directed to a Saskatchewan Pension Plan account. SPP makes saving for retirement easy, because they do the “heavy lifting” of investing your savings for you. SPP’s low-cost, expert investment in a pooled fund has benefited retirement savers for nearly 40 years. At retirement, you can choose between receiving a monthly lifetime annuity payment, or the more flexible Variable Benefit option.
Check out SPP today!
Join the Wealthcare Revolution – follow SPP on Facebook!
Written by Martin Biefer
Martin Biefer is Senior Pension Writer at Avery & Kerr Communications in Nepean, Ontario. A veteran reporter, editor and pension communicator, he’s now a freelancer. Interests include golf, line dancing and classic rock, and playing guitar. Got a story idea? Let Martin know via LinkedIn.
Sept. 2: BEST FROM THE BLOGOSPHERE
September 2, 2024Women must take action to avoid the “retirement gap” later in life
For every dollar a man gets in retirement, a woman gets just 83 cents – “a gap of 17 per cent,” reports Diane Peters, writing in The Globe and Mail.
“The gender pay gap is the gift that keeps on giving,” she writes. “Women make less than men during their working years and that differential continues into retirement.”
The 17 per cent gap, Peters reports, is cited in a 2024 report from Ontario’s Pay Equity Office.
When defining the income at play for calculating the gap, the article notes, the report refers to “government pensions, workplace pensions and personal savings.”
One might think that the disparity in wages/income between men and women has got better over time, but in fact, Peters writes, that’s not the case.
“The gap is larger than it was nearly 50 years ago. In 1976, the first year researchers were able to find meaningful statistics, the gap stood at 15 per cent,” she adds.
Janine Rogan, the Calgary-based author of The Pink Tax: A Financial System Designed To Keep Women Broke, says there are still steps women can take to avoid the effects of the gap.
“I think it’s important to connect these ideas so we [can] understand how insidious it is to gain and grow your wealth as a woman,” she tells The Globe.
“Knowledge is really powerful. When you’re aware of [the gap], you can make different decisions,” she states in the article.
The article looks at the causes of the gap.
A big cause, writes Peters, is the general pay gap “which stands at 28 per cent in Canada.” In other words, women make less than men during their careers.
As well, the article points out, “women also contribute less to workplace pensions, personal savings, and contribution-based government programs such as the Canada Pension Plan – and these, on average, make up 78 per cent of a Canadian’s income in retirement.”
Taking time off to have kids also hampers retirement savings efforts, the article explains.
Women who take time off work to have children earn less, a fact the article calls “the motherhood wage penalty.”
Finally, women tend to spend more on their families.
“Oftentimes, it’s the woman’s responsibility to pay for childcare or summer camp or school [supplies]. He often pays the mortgage,” Rogan tells The Globe. “It may go unnoticed when women give their kids lunch money or run to the drugstore run for an aging parent. But those costs deplete women’s ability to save,” the article notes.
OK, making less, saving less (due to lower income), earning less while having kids and spending more on them as they grow. Quite the list.
So, what can women do?
The article quotes Leony deGraff Hastings, a certified financial planner from Burlington, Ont., as saying women should take full advantage of any pension of registered retirement savings plan through work where contributions are matched by the employer.
As well, if you are taking time away from work, perhaps to have a child, many employer pension programs allow you to “buy back” that time, and make pension contributions when you are back in respect of the time you were away.
Know all the rules of any workplace retirement program you are part of, she tells The Globe, adding that “financial literacy is vital for retirement planning.”
Don’t be afraid to accompany your husband when he meets with financial planners, or to get your own, the article adds.
If you don’t have a workplace retirement program to join, the Saskatchewan Pension Plan may be just what you are looking for. Once you have an account with SPP, you decide how much to save – you can start small and gear up as your income increases – and SPP does the heavy lifting of investing those contributions. When it’s time to collect, you can choose among such options as a monthly annuity payment for life, or the more flexible Variable Benefit option.
Check out SPP today!
Join the Wealthcare Revolution – follow SPP on Facebook!
Written by Martin Biefer
Martin Biefer is Senior Pension Writer at Avery & Kerr Communications in Nepean, Ontario. A veteran reporter, editor and pension communicator, he’s now a freelancer. Interests include golf, line dancing and classic rock, and playing guitar. Got a story idea? Let Martin know via LinkedIn.
July 4: First Home Savings Accounts
July 4, 2024How are things working out with the new First Home Savings Accounts?
For decades, the federal Home Buyers Program offered first-time home buyers a way to fund their down payment – money could be taken out of a registered retirement savings plan to put on the house, with the home buyer given a period of time to repay him or herself.
A more recent program, the First Home Savings Account (FHSA), was launched in recent years by the feds. Let’s have a look at how this program, in which contributions to the plan are tax-deductible but withdrawals are not, works.
Writing in The Globe and Mail, finance columnist Rob Carrick notes that 740,000 people opened a FHSA last year.
“FHSAs are a small-scale but promising example of government policy aimed at helping middle class young people get into the housing market. You can put up to $8,000 in these accounts each year to a maximum of $40,000. Contributions generate a tax refund, and both contributions and investment gains benefit from tax-free compounding and withdrawals. FHSAs are available to people aged 18 and up who did not own a home in the part of the calendar year before an account is opened or the previous four years,” he notes.
While the $40,000 cap, he writes, “is out of synch with the average resale housing price of a bit more than $700,000 in April,” the FHSAs “are nevertheless helping people with middling incomes build down payments for home purchases well into the future.”
Citing federal government statistics, Carrick notes that 44 per cent of FHSA account holders had a taxable income of $53,359 or less. A further 36 per cent of account holders had income in the $53,360 to $106,717 range, he adds.
Launched just last year, the value of all FHSAs topped $2.8 billion, with the average account value listed at $3,900, Carrick writes.
“We are still many years from first-time buyers being able to say their FHSA was a difference-maker in getting into the housing market, but we’re off to a decent start. In 2023, a little over 34,000 FHSA holders made a withdrawal from their accounts More importantly, FHSAs are catching on with exactly the people who will need all the help they can get to buy homes,” concludes Carrick.
An article in Advisor.ca took a look at why some people made withdrawals soon after opening the accounts.
Jacqueline Power of Mackenzie Investments tells Advisor that “it doesn’t surprise me in the least” that some FHSA account holders would “choose to make qualifying withdrawals soon after opening and contributing to the plan.”
“We’re all looking for [tax] deductions these days, any way that we can get one,” Power states in the Advisor article. Qualifying withdrawals from an FHSA allow “an individual to have that deduction and make that tax-free withdrawal.”
“Launched on April 1 of last year, the FHSA is a registered plan that allows first-time homebuyers to save for a down payment on a tax-free basis. Contributions to an FHSA are tax-deductible, while withdrawals to purchase a first home — including from investment income — are tax-free,” the article notes.
It sounds like a pretty nice program for younger people to consider when saving for a new home.
This author was able to use the Home Buyers Program, where money is transferred out of an RRSP, and then used for the down payment, back in 2008. We are just now repaying the last $1,300 or so, even though the mortgage was paid off in 2021. The one interesting aspect of our use of the HBP was that we chose to “repay” ourselves via contributions to the Saskatchewan Pension Plan! We are now gearing up to start receiving a lifetime annuity from SPP this fall, when we will reach age 65.
It’s another example of how SPP can work for you! Check out Canada’s made-in-Saskatchewan retirement savings solution today!
Join the Wealthcare Revolution – follow SPP on Facebook!
Written by Martin Biefer
Martin Biefer is Senior Pension Writer at Avery & Kerr Communications in Nepean, Ontario. A veteran reporter, editor and pension communicator, he’s now a freelancer. Interests include golf, line dancing and classic rock, and playing guitar. Got a story idea? Let Martin know via LinkedIn.
June 17: BEST FROM THE BLOGOSPHERE
June 17, 2024Why tax planning is a different game once you’re retired
Tax planning is something that’s pretty easy to handle when you’re working – especially if you have just one employer making deductions from your pay.
But once you’ve retired, The Globe and Mail reports, it’s a whole new ball game.
“For many working Canadians, filing taxes is relatively straightforward: You get a T4 slip from your employer, maybe make a deduction for contributing to your registered retirement savings plan (RRSP), and perhaps claim the odd credit, depending on the current tax rules,” the Globe article begins.
“However, your tax picture can get more complex in retirement, given the new and varied income sources. These often include workplace pensions, RRSPs, registered retirement income funds (RRIFs), locked-in retirement income funds (LRIFs), Canada Pension Plan (CPP) and Old Age Security (OAS) benefits, non-registered investment accounts, and maybe some extra cash from part-time or occasional work,” the article continues.
So, instead of your money coming from one source, you may be getting a stream of income from a variety of sources, the article notes.
“The more buckets you have, the more flexible you are in controlling your income levels … The key is figuring out which buckets to take money from and when,” Brianne Gardner, financial advisor and co-founder of Velocity Investment Partners at Raymond James Ltd. in Vancouver, tells the Globe.
She says Canadians “need to be more strategic in the decumulation stage of life to minimize their taxes not just from year to year but for the longer term, while also factoring in tax changes,” and to pay attention to tax policy changes, such as the recent federal government change to the capital gains inclusion rate.
You should start thinking about it five years ahead of actually retiring, she states in the article.
Owen Winkelmolen of PlanEasy.ca in London, Ont., sees three different stages for retirement tax planning – pre-65, 65 to 70, and 72 and older, the article notes.
In the pre-65 phase, retirees are usually receiving workplace pensions, money from RRSPs, or money from non-registered accounts, the Globe notes.
If you are drawing down money from registered and non-registered sources, there are different tax consequences. Registered money is taxed at a higher rate, but having less of it when you start getting Old Age Security (OAS) may give you a bigger OAS payment, the article explains. There’s also a pension income tax credit you may qualify for.
As well, many Canadians start getting CPP at age 60.
In the 65-70 phase, you start getting the federal age amount tax credit and can benefit from income splitting, the article notes.
It’s also possible to delay your CPP until you are older, to the maximum of age 70. The same is true of OAS, and if you start either later, you get a significantly larger monthly amount, the article explains.
Once you are 72 there is less wiggle room, the article notes.
“Not only are they already receiving CPP and OAS benefits, but the mandatory RRIF withdrawals increase each year. It can be a problem for retirees with large RRIFs who haven’t pre-planned withdrawals before this phase,” the article warns.
“Some retirees can get stuck with a lot of taxable income, a lot of tax owing and sometimes even OAS clawback if these accounts are quite sizable,” Winkelmolen tells the Globe. “You can get to the point at which you have a lot of income that you have little control over.”
In our opinion, if you haven’t called up a financial adviser or accountant in your working life, retirement might be a good time to turn to their expertise to help navigate this, especially the early phases of retirement.
If you’re a member of the Saskatchewan Pension Plan, or are considering becoming one, a great feature to be aware of is the plan’s portability. Since you can join as an individual, a change in jobs doesn’t impact your SPP membership – you can continue contributing as you move from one workplace to another.
Check out SPP today!
Join the Wealthcare Revolution – follow SPP on Facebook!
Written by Martin Biefer
Martin Biefer is Senior Pension Writer at Avery & Kerr Communications in Nepean, Ontario. A veteran reporter, editor and pension communicator, he’s now a freelancer. Interests include golf, line dancing and classic rock, and playing guitar. Got a story idea? Let Martin know via LinkedIn.
May 23: We’re seeing more and more self-checkout machines – a look at the pros and the cons
May 23, 2024Some of us may remember, back in the good old days, that when you went to get some gas, a friendly attendant rushed up to your window and got the pump going, while cleaning your windshield and checking the oil.
But that experience has long ago been replaced by self-service gas pumps. Are we heading that same route at the drugstore, dollar store, and grocery store? Save with SPP decided to take a look around.
An analysis by the University of Waterloo lists the “pros” of self-checkout as “saving the time of customers and preventing the checkout from becoming overcrowded.” As well, the report notes, “with the installation of self-checkout technologies, retailers can reduce the number of checkout assistants employed, or they may completely cut the checkout assistants.”
This, the article suggests, helps the company’s bottom line – fewer employees to pay, fewer vacancies to fill by HR, and a greater profit.
On the con side, the article notes that the cost of a four-lane self-checkout system may exceed $125,000. “Most small businesses cannot afford this technology,” the article reports. As well, and this is big, most people don’t like having to use self checkout machines.
The article, citing research from Accenture, found that “77 per cent of U.S. customers prefer interacting with humans than with digital devices in service-related issues.” There’s a lack of personalized service with the machines, particularly noted by “senior people who are used to person-to-person service and are more likely to need personal interaction; they might regard this new method of shopping as a lack of service.”
While the university concludes that maybe there should be more focus on personalized service than switching over to costly machines, it seems that every time you go shopping you see more of these machines in place.
A recent story in The Globe and Mail by Rob Csernyk, a former New Brunswick resident now living in Australia, says self-checkouts are really taking off Down Under.
“While living in New Brunswick, I was used to only half a dozen self-checkouts at the superstore near my apartment. But in Australia, self-checkouts are an outsized part of the grocery landscape. Many locations of Coles and Woolworths outlets – the country’s dominant grocery chains – have double that, if not more,” he writes.
Shopping recently at a Coles, he counted 40 self-checkouts and only two clerks helping, he writes.
But if the goal of self-checkouts is saving on labour costs and reducing long lines at the cash, there have been other unexpected consequences, he notes.
“I’ll let you in on a secret from Australia’s big bet: nobody’s happy. For grocers, self-checkout expansion has wrought more theft and a need to spend even more to combat it. For customers, being treated more like potential thieves rather than paying clients is unpleasant,” his article reports.
He concludes that maybe retailers should consider going back to the good old ways – checkouts that are staffed.
“Making shopping experiences more complex and uncomfortable for all shoppers is a daft way to solve the problems inherent with self-checkouts. It increasingly seems like going back to the tried-and-true cashier is a better solution, not to mention one that involves a lot less capital investment. Anti-theft measures don’t come cheap, and the bad press from customer complaints carries a hefty price tag, too,” he notes.
And the customer’s perspective is very important, reports USA Today.
“They just aggravate me,” Julie Domina says of self-checkout machines, telling USA Today that “if I’m going to be checking myself out, I want to get a discount because that means you’re not paying an employee to check me out.”
Hey – that’s a good point. We recall that when self-serve gas pumps first came out, the gas was cheaper if you pumped it yourself, versus getting someone to do it for you. Maybe that long-forgotten discount concept needs to be revisited for self-checkouts.
The article blames the pandemic for getting us going down the self-checkout road.
“While self-checkout technology has been in supermarkets since the 1980s, usage surged during the pandemic, when retailers were struggling to hire and customers wanted less human interaction. The share of transactions through self-checkout lanes hit 30 per cent in 2021, almost double that from 2018, according to data from the Food Industry Association,” the newspaper reports.
Higher theft rates experienced in recent years have prompted retailers to spend more on security, in addition to the cost of buying self-checkout machines, the article notes. Some of the problem is theft, but some of it is simply due to confusion using the machines, the article adds.
“While some losses may be from people using self-checkout to steal, others are from user errors by customers who weren’t trained to use the machines. Maybe the shopper didn’t notice that an item didn’t scan before bagging it, or keyed in the wrong item when weighing their produce,” the article concludes.
It will be interesting to see how Canadian retailers cope with this new technology going forward. Will we follow the Australian example and gear up on the machines, or will we see the opposite – a move away from self-checkout, perhaps, or making the machines more of a “fast lane” for customers with fewer items. Only time will tell.
Saving for retirement can be a self-service function if you partner up with the Saskatchewan Pension Plan. SPP will carry out the complex job of investing your retirement savings, through a professionally managed, low-cost, pooled fund. When it’s time to retire, your options include getting a monthly annuity payment each month for life, or the flexibility of the Variable Benefit option.
Check out SPP today!
Join the Wealthcare Revolution – follow SPP on Facebook!
Written by Martin Biefer
Martin Biefer is Senior Pension Writer at Avery & Kerr Communications in Nepean, Ontario. A veteran reporter, editor and pension communicator, he’s now a freelancer. Interests include golf, line dancing and classic rock, and playing guitar. Got a story idea? Let Martin know via LinkedIn.
May 16: Is the “new normal” retiring with debt?
May 16, 2024There was a time when taking debt into retirement was considered an absolute no-no. But in these days of higher living costs, less helpful interest rates, and the many temptations of debt, is owing money when you retire now the norm?
Save with SPP took a look at this topic, which is one that we are well acquainted with on a personal basis!
Well-known personal finance writer Rob Carrick recently covered this topic in The Globe and Mail. He cites figures from insolvency expert Scott Terrio that show that, according to the most recent data, “42 per cent of senior households had debt…. compared to 27 per cent in 1999. Vehicle debt held by seniors nearly tripled between 2005 and 2019, while mortgage debt quadrupled.”
(Save with SPP talked with Scott Terrio a little while ago on the topic of retiring with debt. Here’s a link to that article: Debt can squeeze the spending power of seniors: Scott Terrio | Save with SPP)
Carrick suggests that younger people have a conversation with their parents about debt.
“Parents helping their adult children financially is the new normal in family life. It’s less common for those kids to help their parents, but high debt levels among seniors suggest this could change. Boomers and Gen Xers, do you know how well set up your parents are in their retirement or pre-retirement years,” he asks.
An article in Forbes agrees that “retiring with debt is often considered a cardinal financial sin: Every dollar you owe reduces your income in retirement, after all.”
However, the article warns, trying to get out of debt before you retire might also cost you. Huh? “Blindly prioritizing debt reduction before retirement savings, particularly for low-interest debt, could shortchange your nest egg,” the writers at Forbes warn.
On the other hand, not prioritizing debt has consequences as well, the article continues.
Currently, the article notes, credit card interest rates are well over 20 per cent. “Paying interest rates this high would hamstring your finances at any stage of life, let alone when you’re living on a fixed income in retirement. That means you need to prioritize paying down as much high-interest debt as possible before you stop working—and then keep from accruing any new credit card debt.”
The folks over at GoBankingRates say debt is manageable for retirees, but it’s no picnic.
“Yes, you can retire with debt, but it may impact the quality of your retirement. Having debt, especially high-interest debt, can strain your retirement savings and limit your financial freedom. It’s important to assess the type and amount of debt you have and create a plan to manage it effectively,” their article notes.
The article recommends trying to “minimize or clear your debts before retiring.” You might need to think harder about when you want to retire, boost your savings, or even downsize as strategies to cope with debt, the article continues.
“Focusing on high-interest debts, like credit card balances, should be a priority. Developing a comprehensive plan on how to get out of debt before retirement can significantly ease your financial burden during your later years,” the article notes.
MoneySense provides some good news on this topic, noting that some of your debt will eventually get paid off – and that when that happens, your retirement spending power gets a boost.
“If you only have a small mortgage and a few years of payments remaining, your income requirements may be on the verge of a big decrease. I’ve seen a lot of retirees with generous DB pensions work hard to pay off debt, retire, and suddenly find they’re flush with cash flow because their $500, $1,000, or $2,000 monthly mortgage payment disappears,” MoneySense reports.
There are several themes here to think about – retirement with debt is not seen as ideal. But neither is not saving for retirement in order to pay off debt. If you do bring debt with you on the retirement voyage, each time you pay something off you’ll have better cash flow.
All the articles suggested consulting a financial professional to help map your personal route – that’s always good advice.
If you don’t have a workplace pension plan, or want to augment your savings, have a look at the Saskatchewan Pension Plan. With SPP, you can consolidate little bits of savings in various RRSPs into one place, and also make regular contributions. SPP will grow your investments in a low-cost, professionally managed, pooled fund, and when it’s time to collect, your options include monthly annuity payments for life or the flexible Variable Benefit option.
Check out SPP today!
Join the Wealthcare Revolution – follow SPP on Facebook!
Written by Martin Biefer
Martin Biefer is Senior Pension Writer at Avery & Kerr Communications in Nepean, Ontario. A veteran reporter, editor and pension communicator, he’s now a freelancer. Interests include golf, line dancing and classic rock, and playing guitar. Got a story idea? Let Martin know via LinkedIn.
Apr 8: How do rich folks invest their money?
April 8, 2024Any of us who play golf watch with awe as better golfers blast their drive 100 yards past ours, and putt for birdies instead of bogeys. What, we wonder, are they doing differently to be having such success?
Save with SPP had those same sorts of thoughts about investing recently. After taking a boat tour of the river/canal network of Fort Lauderdale, Florida, we wondered what did folks do with their investments that brought them here – massive, waterfront houses with multi-storey crewed yachts?
Let’s see what the Interweb tells us.
An article from The Globe and Mail suggests that “the wealthy have a greater exposure to real estate and alternate investments in their portfolios – as much as a third.”
The article quotes Nancy Grouni of Objective Financial Partners Inc., in Markham, Ontario, as saying “a typical portfolio breakdown would be 25 per cent real estate – excluding their personal residences – plus 10 per cent alternative investments such as hedge funds, derivatives, foreign currency and private equity. Then a third of the portfolio consists of cash and fixed-income vehicles, and the balance is in equities.”
“I find that people with a higher net worth tend to be more comfortable with those non-traditional, alternative ways of investing,” Grouni tells the Globe. “They have invested in private equity through personally held corporations; that’s how they earned a living.”
Writing for Business Insider, Peter Syme tries to find out the investing preferences of what he calls “ultra high net worth individuals,” or UHNWIs.
His research breaks it down as follows – 26 per cent is invested in equities, 34 per cent is in commercial property (21 per cent of the total commercial investment is direct, meaning owning the property, while the rest comes through real estate investment trusts or REITs), 17 per cent goes into bonds, private equity (again this means direct ownership of something, such as a business) gets nine per cent, “investments of passion” get five per cent and gold, three per cent. Seven per cent is invested in “other” investments, and the final two per cent is invested in cryptocurrency, the article concludes.
What’s an investment of passion? “Art, cars and wine – which may be bought for enjoyment or simply as an investment,” the article notes.
The Medium blog looked at folks in the U.S. who were millionaires, but perhaps not yet UHNWIs, and got a different asset mix.
“On average, the portfolios of the wealthy are heavily weighted toward equities, which make up 53 per cent of assets. The remainder is largely divided amongst bonds (15 per cent), cash (11 per cent) and CDs/money market funds (nine per cent). Real estate, excluding the primary residence, comprises just six per cent of their net worth,” the article notes, citing research from the National Bureau of Economic Research in the U.S.
There’s much more emphasis on owning stocks in this group, the article notes.
“Take it from the best: Warren Buffett’s will dictates that 90 percent of his wealth be invested in stock market index funds when he dies, with the remainder in government bonds,” concludes.
An article from Forbes offers a look at the investment habits of the wealthy, noting that they tend not to “sit” on their money, but keep it mostly invested.
As well, their focus is on “a year-over-year increase in net worth,” so “they don’t waste a considerable amount of time on the details.” They “live below their means,” avoid debt and paying interest, and are very aware of their income and expenses.
We once read a quote from Mark Cuban, well-known U.S. entrepreneur, who said that once you begin investing, try not to dip into that money – let it grow. It is certainly interesting to take a short look at how the richer half invests!
Members of the Saskatchewan Pension Plan don’t have to sweat out an investment strategy for their savings. SPP’s asset mix is currently 10 per cent Canadian equities, 16 per cent U.S. equities, 15 per cent non-North American equities, 11 per cent real estate, 18 per cent infrastructure, 13 per cent bonds, six per cent mortgages, and 10 per cent private debt, with the balance (small) in short-term investments. SPP isn’t sitting on its cash – it’s carefully growing its members’ contributions to help fund their future retirements!
Check out SPP today!
Join the Wealthcare Revolution – follow SPP on Facebook!
Written by Martin Biefer
Martin Biefer is Senior Pension Writer at Avery & Kerr Communications in Nepean, Ontario. A veteran reporter, editor and pension communicator, he’s now a freelancer. Interests include golf, line dancing and classic rock, and playing guitar. Got a story idea? Let Martin know via LinkedIn.